Contact Us
We are committed to providing exceptional customer service to our valued players across the United Kingdom. Our dedicated support team is available through multiple channels to assist with account queries, technical issues, payment concerns, and responsible gambling guidance in full compliance with UKGC regulations.
Customer Support Channels
Our multilingual support team operates with industry-leading response times to ensure your gaming experience remains seamless and secure.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Instant |
| Email Support | 24/7 | Within 2 hours |
| Phone Support | Daily 8:00-24:00 GMT | Average 3 minutes |
- Email: [email protected]
- Phone: 020 7946 0958
- Live chat available through your account dashboard
- Account verification and security department
- VIP player support services
- Responsible gambling assistance and self-exclusion requests
All communications are encrypted and handled in accordance with UK data protection legislation. Our customer service representatives are trained in responsible gambling practices and UKGC compliance requirements.
Last updated: January 23, 2026